Altoona Move-In Information

When can I move into my apartment?

Resident Guests are welcome to move in on Monday, August 18th, or any day after that, during office hours.

Monday, August 18th – Friday, August 22nd:  8:00 am – 5:00 pm

Saturday, August 23rd:  9:00 am – 4:00 pm

Sunday, August 24th:  9:00 am – 4:00 pm

Where do I pick up my keys?

Keys can be picked up in the Nittany Pointe parking lot in front of the clubhouse or the office starting Monday, August 18th.

What do I need to do to complete my lease file in order to move in?

In your move-in email, we will detail what information, if any, is missing from your lease file.  In order to pick up your keys, we MUST have the following information on file:

• Parental Co-signer (Guarantor) Forms
• All Lease Documents Signed
• Security Deposit Paid in Full
• Profile Picture Uploaded to your Resident Portal
• August Rent Installment Paid in Full OR Deferred Payment Information on File and Approved

What is the Activity Fee?

The Activity Fee is a one-time payment of $215 that gives our Resident Guests 24/7 access to our clubhouse amenities.  This includes our gym, game room, computer lab, pool, and spa.  We also have a tanning bed that can be used during office hours.

How can I purchase a parking pass?

Parking passes can be purchased when you pick up your keys on the day you move in.  Parking pass fees will be billed to your Resident Guest account.  Parking is only available for the full lease term for $90.

How can I make payments to my account prior to moving in?

We ask that you make all payments prior to moving in.  You can mail a check or money order (NO CASH PAYMENTS) made payable to The Apartment Store, or you can pay online.  Please note that the online payment system does charge transaction fees based on your payment.  These fees start at $1.95 when you pay directly from your checking account and will increase depending on the type of credit card used and the amount of the transaction.

How do I access my Resident Portal?

• Visit www.apartmentstore.com
• Select “Resident Info”
• Click “Resident Login” in the Altoona section
• If you have not already created an account, please fill out all of the information under “Create a New Account.”
  • Be sure to use the email address you used on your Application
  • If you experience any new issues, please contact our office for assistance
• If you have already created an account, simply log in

How do I upload a profile picture on my Resident Portal?

• Log in to your Resident Portal
• Under the Menu, click “Edit My Account”
• Choose “Edit Account Image”
• Upload a profile picture of yourself
• Click “Save Account Image”